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Express Care Wellness Clinic Website

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Objectives and strategies in the Development of Express Care Wellness Website.

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Overview

We focused on implementing an online portal, Telehealth System, HIPAA compliance, online booking, payment integration.

Lydia Ng’ang’a

/ Founder – Express Care Wellness
Enumerate IT Solutions designed and developed a comprehensive telehealth website for Lydia Nganga’s practice, Express Care Wellness, at www.expresscarewellness.org and .com. The site highlights their telehealth services and integrates essential features for online appointment booking, payment facilitation, and client data management, all while ensuring HIPAA compliance.
Client www.aquagroup.com
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Requirements

Our solution

Online Appointment Booking: A system to allow clients to book appointments online.
Website Development: We developed a professional, user-friendly website that clearly highlights the telehealth services offered by Express Care Wellness. The website design is modern and responsive, ensuring accessibility on all devices.
Payment Facilitation: Integration of payment options such as credit card and CashApp for booking payments.
Online Booking and Payment Integration: Implemented a robust online booking system allowing clients to schedule appointments easily. Integrated payment gateways to facilitate payments via credit card and CashApp, ensuring a smooth and secure transaction process.
Booking Management: A solution to manage client appointments efficiently.
Charm Health Integration: After thorough research, we identified Charm Health as the best system to meet the practice’s needs. We integrated Charm Health into the website to facilitate online appointment booking, client data management, and session management.
Client Data Management: A secure way to request and store client data, including doctor’s notes and necessary attachments.
Client Data Management: Integrated features to request and securely store client data, including doctor’s notes and necessary attachments. Ensured that all data management processes are HIPAA compliant to protect client privacy and security.
Online Session Management: Tools to manage and facilitate all online telehealth sessions.
Online Session Management: We have developed tools to manage and facilitate online telehealth sessions, ensuring a seamless experience for clients and healthcare providers. Ensured the integration with Charm Health supports all necessary functionalities for managing telehealth sessions.

Results:

the creation of the new website by Enumerate IT Solutions has significantly improved Express Care Wellness’s reach and operational efficiency.
Enhanced Online Visibility
The new website, developed by Enumerate IT Solutions, significantly improves the online presence of Express Care Wellness. The professional design and optimized content increase search engine rankings, making it easier for potential clients to find their services. The dual domain (.org and .com) strategy also ensures broader reach and accessibility.
Efficient Appointment Booking
The integrated online booking system simplifies the appointment scheduling process for clients, leading to higher engagement and convenience. This feature eliminates the need for phone calls and manual scheduling, streamlining operations and reducing administrative workload.
Seamless Payment Integration
By integrating secure payment gateways for credit card and CashApp transactions, the website ensures a smooth and efficient payment process. This convenience encourages more clients to book appointments and make payments online, improving cash flow and reducing barriers to service access.
Comprehensive Client Data Management
The ability to request and manage client data securely, including doctor’s notes and attachments, enhances the quality of care provided. This feature ensures that all necessary information is available for telehealth sessions, improving the accuracy and efficiency of medical consultations while maintaining HIPAA compliance.
Improved Client Engagement and Satisfaction
The new website facilitates better communication and interaction with clients. The online session management tools ensure a seamless telehealth experience, increasing client satisfaction and trust in the services provided. The professional and user-friendly website design also contributes to a positive user experience, encouraging repeat visits and referrals.
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